Terms & Conditions

Educational groups eligible for free entry

English Heritage offers free education visits at English Heritage sites to a wide range of learners. To qualify the visit must (a) be booked at least 7 days in advance, (b) include clearly defined learning objectives, planned and structured learning activities and (c) be led by the group leader. Bookings for Discovery Visits must be made at least 14 days in advance. All bookings are subject to availability. The following learning groups are entitled to free entry at all English Heritage sites:

  • Formal education groups including schools, colleges of further and higher education and universities, including overseas formal education groups;
  • Lifelong learner groups including the Workers’ Educational Association, University of the Third Age and local authority classes;
  • Organised youth education groups including Scouts, Cubs, Guides, Brownies and similar youth groups such as the Young Archaeologists’ Club;
  • Groups of children, youths or adults with special learning needs or disabilities, gifted and talented children, mentoring services attached to a formal learning organisation (please let us know of any specific needs or ways that we could make your visit more effective when booking);
  • Home educators who are members of an umbrella group and other home educator groups at our discretion; and
  • National Trust Learning Group members.

Groups not eligible for free entry

Any groups that arrange visits through a commercial operator or do not meet the criteria outlined above will not be eligible for free entry, including but not limited to:

  • Tour and coach operators;
  • Organisers of study holidays or summer schools arranged on a commercial basis between educational organisations, universities and holiday organisations;
  • Third parties who profit from organising visits for education groups;
  • Organisations bringing groups of adults on leisure visits, such as Women’s Institutes, local amenity groups and student societies;
  • Groups wishing to use outside providers such as tour guides, artists and theatre groups;
  • English as a Foreign Language (EFL) groups and language schools;
  • Child-minding services and holiday clubs and camps;

Groups of 11 or more visitors who are paying together but do not qualify for a free educational visits are eligible for a 15% discount on entry (10% at Stonehenge) - English Heritage members, coach drivers and tour guides do not count towards the group total. Each coach is entitled to free entry for one tour guide and the coach driver. Group bookings information can be found on: Click here.

The free education visits entry scheme does not cover entry on bank holiday weekends, public holidays or to additional fee paying public events at English Heritage sites.

If you are unsure if your group qualifies for a free educational visit under these terms and conditions or you have any further queries, please contact the Education Bookings Team on 0370 333 0606 or email:

Group leader responsibilities

  • You must book any standard free educational visit at least 7 days in advance and book 14 days in advance for Discovery Visits.
  • Bookings must contain the contact details of the person who will be leading the group on the day of the visit. We are not able to accept bookings from commercial tour operators, language schools or similar groups booking on behalf of schools.
  • It is the responsibility of all group leaders to complete the risk assessment for their group, Free planning visits once bookings are confirmed and online Hazard Information Sheets and Organiser Packs are available to assist with this requirement.
  • It is recommended that the group leader undertake a free pre-planning visit to familiarise themselves with site.
  • Have clear learning objectives related to the site being visited and planned learning activities for the visit.
  • Please arrive on time. Contact the Education Bookings Team on 0370 333 0606 or email if you need to change the time of arrival, cancel the visit or if you are unavoidably delayed. In the case of a delayed arrival you can also contact the site directly; you will find their number at the top of your Visit Permit.
  • The education visit permit must be presented upon arrival at the site
  • You must take full responsibility for the behaviour and welfare of the group for the duration of the visit. All signage and safety warnings on the property must be obeyed, site staff should be treated with respect and any requests they make acted upon appropriately.
  • Groups must have adequate adult supervision on site at all times. Some sites have additional supervision ratios and/or capacity limitations within certain buildings and areas around the site; these will be outlined in your booking information and must be adhered to at all times. This is to ensure compliance with health and safety guidelines and for the enjoyment of all visitors to our sites. Please inform the Education Bookings Team at least a week prior to your visit if you intend to bring more adults than you originally booked for. If you do not, any additional adults may be required to pay the entrance fee.
  • You must meet the following ratios of leaders to learners:
    Year 2 and under......................................................1 leader for every 6 students (1:6)
    Years 3 to 5..................................................................1 leader for every 8 students (1:8)
    Years 6 and over (up to the age of 18)...1 leader for every 15 students (1:15)
    For an adult learning group, there are no ratios but there must be an appointed group leader.


In the event of severe weather conditions it is possible that sites may have to close at short notice for public safety; please contact the site or check the English Heritage website before travelling.

If you need to cancel your visit, please contact the Education Bookings Team on 0370 333 0606 or email Full costs will be charged for Discovery Visits if cancelled less than two weeks before the intended visit.

Other terms and conditions

  • By booking a free educational visit you agree to accept these terms and conditions of entry.
  • You may be asked to supply proof of status and details of the organisation you belong to or the educational work planned on site.
  • If we believe for any reason that a booking has been made in breach of these terms and conditions we reserve the right in our absolute discretion to refuse free admittance and charge the standard full entry price.
  • These terms and conditions and all disputes or claims arising out of or in connection with the same shall be governed by and construed in accordance with the law of England.

Create An Account

Organisation Lookup

The lookup will search against the English Heritage registered schools database.

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Forgot Password

We'll email you with a link to reset your password. Please enter the email address used to register with English Heritage and we'll contact you shortly.

Alternatively, for assistance please call our Education Bookings Team on 0370 333 0606

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Password Reset

Please create a new password that is 7 characters in length and contains at least one letter and one number.

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Select Organisation

Organisation Lookup

If you do not find your organisation listed please click the add new button.

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Add New

Organisation Details

Organisation Details
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Your Details

Your Details Please contact the Education Bookings Team on 0370 333 0606 to alter protected fields.

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Contact Prefereces

Your support is helping to keep the story of England alive at over 400 historic sites accross the country. We'd love to keep in touch with you about things to see and do, exclusive offers, our latest work, appeals and how your support makes a difference. We will never share your details with anyone else to use for their purposes. You can change your mind at any time.
Please let us know how you would like to hear from us.

We respect your privacy and for full details see our Privacy Policy.

English Heritage are legally required to record the contact details of customers, visitors and staff. The information that you provide will be shared with NHS Test and Trace, if requested. For more information about how we are handling your personal data for NHS Test and Trace please visit this page.

The password must be a minimum of 7 characters containing both numbers and letters.
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  Captcha Code

You've Registered Successfully

Thank you for registering with English Heritage. An email has now been sent to the email address you provided. To continue planning your visit, please click the link provided within that email to confirm your registration.

To begin planning your educational visit please login using the details that you registered with.

Click here to go back to the English Heritage Learn page

If you would like to receive more information about what English Heritage Education can offer you, please sign up to our newsletter or follow us on Twitter.

Arrange Your Visit

Where Do You Want To Go?
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Your contact preferences need reviewing
Please check that your contact preferences are correct.
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When Do You Want To Visit?

Future opening dates and times are released at the start of each new school year

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<August 2022>

Online bookings cannot be made within 14 days of the required date. Please contact the Education Bookings Team directly on 0370 333 0606 for assistance.

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Confirmation of site you plan to visit

Information about the chosen site here

Additional Information about the chosen site here

Focus of your visit

To ensure that you are eligible for an educational visit, please outline in detail:

  • The learning objectives for the visit
  • The educational activities being undertaken on site
  • The pre and post visit activities
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Reason for your visit

Please include clear learning objectives in 20 words or more. Explaining how your group will be engaging with the site you are visiting and what learning activities will be carried out before, during or after your visit. mandatory field

Minimum number of words required: 20


English Heritage requests this information to allow us to provide the best education experiences at our sites. Without sufficient details your group may not be validated for a free education visit.

Who is Coming?

English Heritage Education required ratios:

  • Years 1 and 2 (Ages 5 to 7), one leader for every six students (1:6)
  • Years 3 to 5 (Ages 7 to 10), one leader for every eight students (1:8)
  • Years 6 and over (Ages 10 to 18), one leader for every fifteen students (1:15)
  • For an adult learning group, there are no ratios but there must be an appointed leader
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Booking Summary

Confirm your details

Please find below a summary of your booking request for you to review. If you are happy to submit your provisional request, please click submit.

Please note that if you have requested a resource that requires payment, this will be invoiced after the visit.

Site Name


Booking Summary

Please note that this visit has only been provisionally booked, you will receive confirmation within 3 working days.

Year Level:
Number of Leaders:
Number of Learners:
Group Leader:
Special Needs:
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Enquiry Success

Thank you for your booking enquiry with English Heritage. An e-mail has now been sent to the e-mail address you provided.
Return to English Heritage Learn page

Make Another Request

Update on Education Bookings

We want to reassure you that our number one priority remains the health, safety and security of all of our visitors, staff and volunteers. Our staff are still working hard to keep everyone safe and we continue to keep a range of measures in place, such as limited capacity in indoor spaces, to make sure you and your group have an enjoyable visit.

Please note the following important information ahead of your trip:

  • Your booking is confirmed once you’ve received a booking confirmation email and a visit permit from our customer service team. Please note, we might take longer than normal to respond to any enquiries and we apologise for any inconvenience caused. A member of our team will be in touch regarding your booking as soon as possible.
  • You’ll need to book your visit at least 14 days in advance. Please check our terms and conditions for full details.
  • Make sure you check our what to expect page ahead of your trip for full details on what measures we have in place to keep you and your group safe. On this page you will find free downloadable COVID risk assessments other tools to help support your trip planning.
  • Although is it not a requirement, any teachers, parents, or students aged 16 years can check in via the NHS Test and Trace app, using the NHS QR code posters displayed at the site entrance. Please factor this into your travel/arrival time. For more information about how we are handling your personal data for NHS Test and Trace please visit this page.
  • Our staff are continuing to wear a face covering in our busy areas and indoor spaces, and we encourage you to do the same.

At some sites you might not be able to use our handling collections or costumes as part of a free self-led visit, but where we can provide hands-on items in a safe way we will. We’ve adapted our Discovery Visit workshops to follow government guidelines, but for certain sessions we’re still working on this – please check our schools webpages and what to expect page for further information.

Welcome to English Heritage Education

Education bookings online will allow you to see what is on offer at your chosen English Heritage site and place a booking request to be confirmed with our Education Bookings Team.

New to the education booking system? Create an account now.

Please login below using the details that you registered with.

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